FAQ
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HOW DOES IT WORK?
Hi, I’m Emmy! I started printmaking at a time when I found myself feeling pulled in too many directions and needed a way to reconnect with myself.
You can sign up to receive one of my original, hand-stamped block prints in the mail every month.
You’ll be charged when you sign up, and then once per month after that. You can change your mailing information, or cancel your subscription, at any time before your next billing date in your customer portal.
Every piece is handmade, so slight variations may occur from print to print.
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WHEN WILL I GET MY PRINTS?
The cut-off date to receive the upcoming print is the last day of each month. Prints are shipped on the first of every month.
For example, if you sign up anytime between May 1–31, you’ll receive the print that ships on June 1st.
If you sign up earlier in the month, there will be a longer wait before your first print arrives, and your recurring charge may occur before you receive it. I very much appreciate your patience!
Please make sure your shipping address is up to date before the end of the month. I’m not able to be responsible for orders sent to incorrect or outdated addresses.
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SHIPPING & TIMING
Prints are made and shipped within the first week of each month. Once shipped, delivery is handled by the postal service, so timing can vary. Please allow 1–2 weeks for delivery within Canada and 2–4 weeks internationally.
Tracking is not available at this time, so your print will arrive as a surprise in your mailbox!
Once your order has been shipped, I’m not able to take responsibility for delays or damage caused during transit—however, if your print is lost, please reach out and I'll happily send you a new one. Due to the cost of production, I don't offer refunds at this time.